Friday, March 22, 2013
After three years of development our team finally got excited of the release of our new software, Career Coach Office. The initial tests with experts in the field stated everything would go well. On launch day we had technical issues that were minor, but still issues nonetheless.
It seemed like it took forever to correct the tiny issue not displaying a client's picture correctly and fixing the dreaded "un-styled" tax update form that was buried way in the invoicing tool.
Let me just say every business has it's obstacles that must be overcome.
1. Expect that there will be obstacles and deal with them as they come.
2. Don't freak out when something goes wrong. All the planning in the world won't eliminate issues.
3. Break your issues down to small components so they can be addressed in a timely fashion.
4. Don't give up! When the going get's tough, you know the rest!
What seems like an incredibly slow period to you is really a short period of time to your consumers. They have no idea how many sleepless nights you've had so relax and fix the issues in an expeditious orderly fashion.
visit http://www.careercoachoffice.com and tell us what you think.